The RequirementsTo be a good fit for the DevOps Engineer opportunity, you will have:
- A bachelor’s degree in Computer Science, Engineering, or another relevant field, or equivalent experience.
- 3+ years of experience as a DevOps Engineer or an equivalent software engineering role.
- Experience with systems made up of many connected SaaS solutions.
- A problem-solving attitude.
- The ability to work independently and as part of a team.
- Strong organization skills, including the ability to manage multiple priorities and deadlines.
- Expertise in code deployment tools.
- Experience in network, server, and application-status monitoring.
- A strong command of software-automation production.
- Expertise in software development methodologies.
- Working knowledge of databases and SQL (Structured Query Language) (PostgreSQL, MySQL, MSSQL).
- IAM/SSO experience including SAML and OAuth (Azure AD, Azure AD B2C).
- The ability to use a wide variety of open source technologies and cloud services (GCP a plus).
- A strong background in Linux administration.
- Knowledge of best practices and IT operations in an always-up, always-available service.
The RoleReporting to the Strategic IT Director, you will work collaboratively with our contracted developers, SaaS partners and internal users to deploy, update and operate our systems. This will include automating and streamlining our operations and processes by building and maintaining tools for deployment, monitoring and operations. You'll also help troubleshoot and resolve issues in our dev, test and production environments.
Our environment is evolving forward at a rapid pace to become a system of interconnected cloud services including SaaS, IaaS, PaaS. We are moving from our LAMP stack application to a combination of packaged software running in GCP with SaaS solutions for ticketing/case management, contact center, unified communications, CRM and more. You'll leverage your knowledge and experience to help best leverage the benefits while minimizing the risks of such a setup.
More specifically, you will:
- Apply cloud (Azure, GCP) computing skills to deploy upgrades and fixes.
- Design, develop, and implement software integrations based on user feedback.
- Troubleshoot production issues and coordinate with the development team to streamline code deployment.
- Implement automation tools and frameworks (CI/CD pipelines).
- Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
- Optimize the company’s computing architecture.
- Conduct systems tests for security, performance, and availability.
- Develop and maintain design and troubleshooting documentation.
More Good ReasonsOwn the impact
While you'll be part of our larger IT team, you'll be the sole resource and subject matter expert in DevOps. You'll support system changes that will transform our entire organization.
As you can see under The Role tab, you'll touch on just about all aspects of our IT ecosystem, expanding your knowledge. In addition, you'll hone your interpersonal and leadership skills as you coordinate among multiple internal and external stakeholders. As we grow the DevOps function may expand, meaning you may one day lead a small team.
Bringing entertainment production home
For almost 25 years, our expertise in film permit coordination, community outreach and marketing to filmmakers have helped our government clients get their "big break" in the industry. Our work promotes communities and brings tax credits to the state, among other benefits. Lots of people talk about entertainment production leaving Hollywood, but the LA area continues to host more production than any other location -- and we're committed to keeping it that way.
We are a non-profit, but our focus on promoting economic benefits means our culture has unique energy. Our staff of about 100 is passionate about our mission and enjoy working here -- average tenure is 12 years, and many employees have been with FilmL.A. since the beginning.
We offer compensation and benefits that is not only competitive in the non-profit space, but also stands up to private sector offerings. In addition to a generous salary, we offer medical, dental and vision insurance; a 401(k) plan with vesting of the employer match once you meet eligibility requirements; generous paid time off benefits plus paid holidays and bereavement leave; employer-paid life, long term disability, long term care, and AD&D insurance; an employee assistance program; a dog-friendly office; and more.
Keys to SuccessAn attractive aspect of this role is that you won't be siloed, but that aspect comes with a good deal of responsibility. You will need to assume full ownership of the role, including managing a large number of concurrent activities involving many stakeholders. A big part of the role will be staying on top of details, but you also will need a global understanding of our system and how all the details come together.
Change is at the heart of the position, and there will be times when you'll need to help users embrace new processes. This (and other aspects of the role) will require a customer service mindset, patience, a collaborative approach, and influencing skills. You should maintain a positive attitude and share your enthusiasm for the changes under way.
In addition, to excel in this role, you will:
- Maintain strong lines of communication among stakeholders.
- Constantly look for ways to improve processes.
- Approach problem solving with an open mind.
- Work well with people, as part of a team and on your own.
- Emphasize excellence in everything you do.
About UsFilmL.A.'s core service is to provide expert, centralized coordination of multi-jurisdictional on-location filming permits in the world's highest-volume film production region. Our services include:
Production Planning: Advance planning helps filmmakers understand neighborhood concerns and/or filming restrictions and preempts conflict, ultimately reducing production cost and complexity.
Neighborhood Notification: FilmL.A. performs uniform, consistent notification to communities to ensure that residents and businesses are well-informed in advance of filming activity.
Community Relations: FilmL.A.'s job is to facilitate on-location filming in a way that minimizes inconvenience to communities. We proactively establish an open rapport with local neighborhoods and coordinate permits with their concerns in mind.
On-Location Monitoring: FilmL.A. Monitors are our eyes and ears on the street and are assigned to sensitive filming locations to provide community members and production companies with aid throughout the filming day.
Economic Research: FilmL.A. is expert in matters related to filming and its economic, civic and cultural benefits for the region. Our data and reports are regularly cited by government representatives, economists, and members of the media.
Video: as part of our efforts to support the communities we serve and promote unique locations in the LA region, we are a sponsor of the Night On Broadway Festival. This festival celebrates the historic Broadway theater district in downtown Los Angeles, site of hundreds of film and television shoots each year. In 2017 NOB drew more than 75,000 guests.